LEGAL
Privacy policy
We believe you have a right to understand exactly how your data is handled. This policy is written to be as clear as we can make it.
Last updated - July 2026
Current version
§01 - Introduction
Who we are
Vurt ("Vurt", "we", "our", "us") operates a technology platform that enables users to discover independent currency exchangers, create exchange links, and facilitate communications relating to currency and digital asset exchanges.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our website, marketplace, and related services.
§02 - Scope
Who this applies to
This Policy applies to all visitors, registered vendors, buyers, and users of Vurt services. By using the platform, you acknowledge that your information will be processed as described here.
§03 - Information We Collect
What we collect
SUMMARY
Vurt ("Vurt", "we", "our", "us") operates a technology platform that enables users to discover independent currency exchangers, create exchange links, and facilitate communications relating to currency and digital asset exchanges.
We may collect the following categories of personal information:
• Identity & contact: name, email address, phone number
• Vendor business details: exchange rates, supported currencies, exchange limits, payment usernames (e.g. PayPal, Payoneer), bank account details, and wallet addresses
• Transaction data: proof of payment uploads, exchange records, and related communications
• Technical & usage data: IP address, browser type, cookies, device identifiers, and platform analytics
§04 - How We Use Information
How we use your data
We use personal information to operate the marketplace, create and manage exchange links, publish vendor profiles, facilitate exchange requests, and send transaction notifications.
We also use it to prevent fraud, investigate disputes, improve the platform, comply with legal obligations, and communicate service-related information. We do not use personal data for purposes beyond what's reasonably required to deliver these services.
§05 - Vendor Listings
Public vendor profiles
By registering as a vendor, you consent to the public display of business information you provide for marketplace discovery — including your display name, supported currencies, exchange limits, rates, and exchange link or business website.
Information not intended for public display will not be published, except where necessary to facilitate a specific transaction.
§06 - Sharing
Who we share with
SUMMARY
We never sell your personal data. We only share what's necessary to complete a trade, operate the platform, or comply with the law.
Information is shared only as necessary in the following circumstances:
• With your selected exchanger or buyer to facilitate a transaction
• With service providers acting on our behalf under appropriate data processing agreements
• When required by law, regulation, or valid legal process
• In connection with a corporate transaction such as a merger or acquisition
We do not sell personal information to third parties.
§07 - International Transfers
Cross-border data
Because Vurt is a global marketplace, personal information may be processed in jurisdictions outside your own — including countries that may have different data protection frameworks.
We implement reasonable safeguards for international transfers where required by applicable law.
§08 - Data Retention
How long we keep it
We retain personal information only for as long as reasonably necessary to provide our services, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.
When data is no longer required for these purposes, we take steps to delete or anonymise it securely.
§09 - Security
How we protect your data
No Internet transmission or storage system can be guaranteed completely secure. We encourage you to protect your account credentials and notify us immediately if you suspect unauthorised access.
We implement administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, or disclosure.
§11 - User Rights
Your rights
SUMMARY
You can request access to, correction of, or deletion of your personal data at any time by contacting us. We'll respond promptly.
Subject to applicable law, you may exercise the following rights regarding your personal information:
• Access: request a copy of the data we hold about you
• Correction: ask us to correct inaccurate or incomplete data
• Deletion: request that we delete your personal information
• Restriction: ask us to limit how we process your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to certain processing activities
To exercise any of these rights, contact us using the details on our website. We will respond within a reasonable timeframe in accordance with applicable law.
§12 - Marketplace Disclaimer
Vurt's role in trades
SUMMARY
Vurt connects buyers and sellers — we're not a party to transactions, we don't hold funds, and we don't guarantee any exchanger's performance.
Vurt provides technology that connects independent buyers and vendors. Unless expressly stated otherwise:
• Vurt is not a party to exchange transactions between users
• Vurt does not guarantee the performance of any vendor or buyer
• Vurt does not hold customer funds in escrow
• Vurt is not responsible for exchange rates agreed between users
Users remain solely responsible for conducting appropriate due diligence before entering any transaction.
§13 - Children's Privacy
Age restrictions
The Vurt platform is not intended for individuals under the minimum age required by applicable law to enter binding agreements. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information without parental consent, we will take steps to delete it promptly.
§14 - Policy Changes
Updates to this policy
We may amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.
Continued use of the platform after publication of updates constitutes acceptance of the revised Policy.
§15 - Contact
Get in touch
Questions or concerns about this Privacy Policy, or requests to exercise your data rights, may be directed to Vurt using the contact details published on our official website.
We aim to respond to all privacy-related enquiries within a reasonable timeframe.
§++ - Additional Provisions
Additional legal provisions
Vurt may retain audit logs, transaction metadata, uploaded documents, and communications where reasonably necessary for fraud prevention, security monitoring, dispute resolution, regulatory compliance, service improvement, contractual enforcement, and protection of our legal rights.
Users acknowledge that business information submitted for marketplace listings may remain visible until removed or updated. We limit processing to legitimate business purposes and implement reasonable safeguards throughout.
Users are responsible for the accuracy of information they submit and for protecting credentials associated with their accounts.
QUESTIONS?
We're here to help.
Reach out to exercise your rights or ask anything about how we handle your information.